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Documentation

Methodology

How GEO Scout collects data, detects mentions, calculates sentiment, position, competitive gaps, Share of Voice, and Citation Share — and how those data points become recommendations in the command center

Section 1

Data collection: 10 AI providers, daily

GEO Scout sends your prompts to 10 AI providers every day and saves the full responses for analysis. Each provider receives identical queries — that's what makes the results comparable.

  • 10 AI providers: ChatGPT (OpenAI), Claude (Anthropic), DeepSeek, Gemini (Google), Google AI Mode, Google AI Overview, Grok (xAI), Perplexity, Yandex Search with Alice, and Alice AI
  • Each prompt is sent to each provider separately — responses aren't cached or reused
  • Monitoring runs daily on its own. You can also trigger a manual run at any time
  • The full text of every response is stored — read the original and verify the analysis whenever you want
Tip

On lower plans, focus on niche prompts — queries that describe your service or product as precisely as possible. On higher plans, add broad prompts for a market overview — that's how you see the full competitive landscape in AI.

Section 2

Brand mention detection

Once a response comes back from AI, the system analyzes the text and identifies which brands and competitors are mentioned. We use fuzzy matching so no mention is missed — even when AI misspells the name or uses a different transliteration.

  • Every brand-name variation is checked in every response: the primary name, transliterations, abbreviations, and alternative spellings
  • Brand domains are also tracked — if AI mentions your site with a link, it counts as a citation
  • Competitors are detected automatically: if AI mentions a company in your industry, it's added to the competitor list
  • Duplicate competitors can be merged, and if your brand lands among competitors — mark it as "our brand" with one click
  • You don't need to track spelling variations by hand — the system regularly checks every brand and competitor mention, finds different spellings, and merges duplicates in the background
Tip

Add every spelling of your brand at Settings → Brand. This is critical: if AI writes the brand differently (e.g. "T-Bank" vs "Tinkoff"), the mention will be missed without the variation.

Section 3

Competitor discovery: how it works

GEO Scout discovers competitors automatically from AI responses. Every brand AI recommends as a solution to the user's task is added to your competitive landscape. We deliberately use a broad approach: the system captures everyone AI places alongside your brand — that's how AI search engines see competition.

  • The system extracts every mentioned brand from each AI response and classifies its role: solution, tool, source, infrastructure, example, etc.
  • Only brands with the "solution" role become competitors — the ones AI recommends as an answer to the user's query. Tools, sources, and infrastructure are filtered out automatically
  • Broad prompts = a broad competitive landscape. If your prompt is "best AI tool for marketing", AI may mention dozens of services — from CRMs to content generators. That isn't an error but a real picture of who you compete with for AI attention
  • With few prompts (lower plans), focus on narrow, niche queries: instead of "best CRM", try "CRM for a dental clinic with WhatsApp integration". On higher plans (20+ prompts), add both broad ones for a market overview and niche ones for precise competitive intelligence
  • Group prompts into clusters (business directions) — this structures the competitive landscape. Don't worry about being exact: the weekly report and recommendations correctly classify all competitors from a GEO perspective regardless
  • The system regularly runs a deduplication pipeline: it checks different spelling variations of competitors and your brand, automatically merging duplicates. Manual intervention usually isn't needed — cleanup runs in the background
  • Deactivate irrelevant competitors by hand and merge duplicates via aliases. Aliases also handle rebrands: if a competitor changed its name, add the old name as an alias — mention history stays intact. If your brand or one of its names (old brand after a rebrand, abbreviation, spelling in another language) lands among competitors, mark it as "our brand" with one click — all mentions transfer to your brand and the system excludes them from competitive analysis
Tip

Competitive landscape quality depends directly on prompt quality. Generic prompts give a broad market overview; niche ones surface precise competitors. Combine both types and group them into clusters — even rough grouping gives the system context for more accurate recommendations.

Section 4

How position in the response is calculated

When AI lists several brands, order matters. Position 1 means the brand is mentioned first, signaling AI priority. GEO Scout determines the ordinal position of every brand in every response automatically.

  • Position is the ordinal number of the brand among all mentioned companies: 1 = first, 2 = second, and so on
  • Average position is the arithmetic mean of the brand's positions across all responses for the period. Closer to 1.0 is better
  • Position is tracked per provider — see where your brand is stronger (e.g. first in ChatGPT, third in Gemini)
  • Position dynamics show the trend: is your brand rising in AI priorities or falling
Section 5

Sentiment analysis

Being mentioned isn't enough — what matters is how AI talks about your brand. GEO Scout analyzes the sentiment of every mention and classifies it as positive, neutral, or negative.

  • Positive: AI praises the brand, recommends it, highlights advantages. Example: "One of the best services in the category"
  • Neutral: AI mentions the brand without evaluation. Example: "Available options include Brand A, Brand B, Brand C"
  • Negative: AI criticizes, points out drawbacks, warns. Example: "This service has had issues with…"
  • Recommendation — a special kind of positive mention: AI directly advises choosing your brand. This is the most valuable type
Tip

A high share of positive mentions and recommendations is a sign of strong expert reputation. If sentiment is negative, check what's said about you in the sources AI uses (Wikipedia, reviews, forums).

Section 6

Competitive gaps: where you're missing and competitors aren't

Competitive gaps are the key competitive-intelligence metric. These are prompts where AI mentions your competitors but not your brand. Every gap is a missed opportunity that can become a growth zone.

  • Gaps are detected automatically: if at least one competitor is mentioned in the response and your brand isn't, the prompt becomes a competitive gap
  • For each gap you see the specific competitors mentioned instead of you, and on which providers
  • Gap analysis feeds content recommendations: which articles to create so AI starts mentioning you on these queries
  • Gaps are tracked over time — see whether they closed after you published content or whether new ones appeared
Tip

Start with the most frequent and commercially important gaps. Creating content on those topics is the fastest way to increase Share of Voice.

Section 7

Share of Voice: the main AI-visibility metric

Share of Voice (SoV) is the share of your brand's mentions among all brand mentions in AI responses. If competitors are mentioned 100 times in total and your brand 15, your SoV = 15%. It's the primary KPI for AI brand visibility.

  • Formula: SoV = your brand mentions ÷ total mentions of all brands × 100%. All responses for the selected period are counted
  • SoV is computed separately per provider, intent type, and prompt — you see the breakdown at any level
  • SoV trends show the change over time: is your share growing or are competitors capturing AI attention
  • A 1% SoV increase can mean dozens of additional brand recommendations in AI responses every day
Section 8

Citation Share: your domain's share of AI trust

Citation Share is the share of citations of your brand's domain among all citations in AI responses (including competitors and any third-party sources). Where Share of Voice shows how often AI mentions your brand, Citation Share shows how often AI uses your site as the source — compared to every other domain AI links to.

  • Formula: Citation Share = brand domain citations ÷ all domain citations in AI responses × 100%. The denominator counts every cited domain (competitors, reference sites, third-party articles — any domain AI links to), not just tracked competitors
  • A growing Citation Share means AI increasingly relies on your site as a factual source, not just mentions the brand by name
  • Read Citation Share alongside Share of Voice: many mentions but a low citation share means the brand is visible but your content isn't yet an authoritative source for AI
  • Citation Share answers "are you beating competitors on domain authority" directly. If your share is higher than direct competitors', AI treats your site as a more authoritative niche source than theirs. If lower, competitors enjoy more AI trust on their domains — and the ranking shows exactly whom to take share from
Tip

Read Share of Voice and Citation Share together. SoV high but Citation Share low — you're mentioned but AI links to competitor sites: invest in domain authority (pillar pages, schema, external mentions of your own site). Citation Share growing faster than SoV — the brand isn't on everyone's lips yet, but your site is already winning the battle for AI trust.

Section 9

How recommendations appear in the command center

Recommendations in the command center aren't generic advice — they're a consequence of observations on your prompts. Signals are extracted from monitoring data, clustered into "surface × topic × outlet" pairs, given a priority, and verified by the next monitoring cycle.

  • Signals from monitoring. After every cycle of AI responses, the system records concrete observations: "competitors have a vc.ru publication on topic X, the brand doesn't", "a page showed up in answers 2 times without being cited", "the page has no FAQPage markup". Each signal is tied to real prompts, providers, and competitors with an evidence level: a specific domain is observed, only the source class is observed, or it's a candidate from the catalog of analogs
  • Materialization into actions. Signals are clustered and turned into concrete "surface × topic × outlet" pairs: add markup to a specific URL, write a pillar page on a query cluster, get a mention on vc.ru in the topic "ranking of digital agencies". An outlet-centric approach: one outlet = one card, with topics inside grouped by semantic prompt clusters
  • Prioritization. Each action gets a priority_score based on predicted impact, effort, evidence level, and the frequency/importance of the affected prompts. From there come the "Quick win" badge (low effort, visible impact) and "High impact" (large visibility lift), which you can use to filter the command-center feed
  • Validation and refresh. An action stays in the feed while the signal is still relevant. After it's done, the next monitoring cycle checks the effect: if AI starts citing your URL or mentioning the brand on the previously-losing query, the signal is confirmed and the action is closed. Stale signals move to archive automatically — the feed doesn't get cluttered with what's no longer relevant
Tip

The priority of the same recommendation can shift from cycle to cycle: a competitor publishes a new piece — priority rises; the gap narrows — priority drops. Don't try to close everything at once: today's high_impact may be tomorrow's quick_win, and an irrelevant signal may fall off on its own.

Section 10

Transparency

GEO Scout is built on full transparency. Every metric can be verified, every AI response can be read in the original. We don't hide algorithms or manipulate data.

  • The full text of every AI response is available in Monitoring → Responses. Read the original and verify the analysis
  • Every metric is computed with open formulas described in this section. No black boxes
  • Data history is preserved — see how metrics changed over time and where each value came from
  • Reports are generated from the same data you see in the dashboard. Agencies can't show you a prettier picture — only the real numbers
Tip

If you work with an agency, give them access to GEO Scout — so both sides work with the same objective data.